“We had a nightmarish experience looking to rent a flat ......”
1 Star Review
Jul 12,2013
By:
'Canadian'
Jul 12,2013
Branch: London, 97-99 Upper Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: N1
Branch: London, 97-99 Upper Street
Lettings (Prospective customer)
Postcode: N1
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people found
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We had a nightmarish experience looking to rent a flat through Hamptons Islington. Avoid at all costs! We came to London from Canada to look for a flat. We have a small dog, which makes it extra difficult. At first the agent (Nadine) seemed extremely helpful. We signed a lease and thought our search was over. Then, at the last minute, right before we were set to go back to Canada (with the intention to move permanently a month later) Nadine called to say that the landlady was backing out because she had forgotten to look at her head lease, and when she did she saw that it prohibited dogs. While maybe this is the landlady's fault, the agent failed to do her due diligence in researching the various aspects of the property that were relevant to our needs. We later found out that some of the other properties she had shown us (promising us they were dog friendly) in fact didn't accept dogs either. When I emailed her about other properties afterwards (now desperate), she did not return my email. Nadine's lack of professionalism and competence cost us a great deal of money and caused a tremendous amount of stress. Find another agency!
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