These estate agents employ a team of cowboys to carry out any repair work on their properties. They are very poor at communicating with us and we constantly have to chase them, which they don\'t like. They try and fob problems off on one another at every instance. And one agent in particular... Faig/Haig is so very rude & has absolutely no customer service. Feel that it\'s ok to leave tenants without access to water as it leaks into the lower flat and leave a tenant waiting in for said cowboys for two days. When said tenant had the audacity to find out what is going on Haig feels that he can shout at you. Never ever ever will I rent with these guys again. Also if you have a maintenance issue you cannot call them you have to email. God forbid you call to chase the request because Haig feels it\'s ok to shout at you to try and intimidate you if you\'re a woman. Stick to the bigger agents. I never leave reviews honestly this is the first I have ever left regarding anything but I don\'t ever want anyone to rent and be stuck in a contract with these guys like we are.