Michael was excellent to deal with and it is unfortunate that he was not able to find us the right property as we got fairly close. Micheal does the basics well: he listens, which seems to be something of a rarity with letting agents. He listened to our budget, listened to our requirments on location and the charectersitics we were looking for within a property. He was quick to respond and updated us regularly on new offereings. When properties became available that were not an ideal match he ran them by us anyway, which did open us up to new ideas. Thoughful in his work and easy to work with.