I am a first time buyer and was looking in Plamers Green area. From the start it was made clear to me that if i needed any help or had any questions that I was not to hesitate to call, no matter how silly I though they were. At one point during the process there was a hold up due to the sellor not responding to my solicitor\'s calls/emails etc and i rang up and asked if there was anything that Castles could do to assist. James was very friendly, professional and got right to. Within 10 minutes the situation had been sorted! A fantastic team!