Jul 10,2013
Minithumbup
By:
Jul 10,2013
0 people found
this helpful
Being an overseas landlord, we were looking for a letting agent that I could trust, that was promptly responsive to my numerous emails and that understood what we were looking for in our next tenant. I needed someone that was willing to go above and beyond in making sure our letting process went as smooth as possible, especially since our previous experience wasn't so great. Jacob Burston brought all of those qualities to us and more. Not only did he always respond within 24 hours of my emails (sometimes within minutes) but he also made it a point to call (internationally) when it was convenient for us to discuss the situation with our property. He was always available regardless of the time of day it was for him in the UK and he provided us with tremendous guidance through our entire letting process. He's a well-balanced individual that not only looks out for what's in the best interest for the Landlords, but also does his best to negotiate what's fair for a tenant. If there's one reason why we selected Ludlow again to manage our property, it's because of the awesome customer service Jacob provided. Thank You. ¯ÂÅ 
Was this helpful? Yes
By: ludlowthompson.com
Jul 12, 2013
Thank you for such a positive review!

It’s great to hear that you found everything you were looking for in Jacob and ludlowthompson.com and we are very pleased that you would be happy to use us again. We hope you carry on loving the ludlowthompson.com experience!

Best wishes,
ludlowthompson.com
By: ludlowthompson.com
Jul 11, 2013
Thank you for such a positive review!

We are very pleased to hear that you have found Jacob to bo so helpful and that you felt his services were exactly what you were looking for. We also appreciate that you would be happy to use us again aswell as recommend us to a friend.

Best wishes,
ludlowthompson.com

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ludlowthompson

381 Kilburn High Road London
Greater London
NW6 7QE

020 7604 5100

Opening hours