Helen was very much on the ball when we contacted PrestonBaker. She even phoned us while we were in York to tell us of a property that had just come on the market, and she arranged a viewing of it that fitted into our limited timetable. This was the property which we bought! She was ready to listen to us when it came to negotiating and gave us helpful advice. Karen too (sorry, don\'t know her last name!) was helpful in sorting things out and almost as excited as we were when we exchanged contracts! Altogether a first class service.