Esta Wilson was professional and friendly, she always dealt with any of our queries quickly and effiiciently, and always served with a smile (even on the phone you could tell she was smiling!). After we got our buyer, our case was handed to Pamela Douglas, who was initially at Thornton Heath, but moved to Crystal Palace. She was tireless in her efforts to chase up the chain constantly, because there were so many different issues that needed addressing, which the solicitors seemed to leave to her at one point!
We have now exchanged, thankfully, and look forward to moving at the end of the month. I know estate agents have a bad name generally speaking, but the Crystal Palace Team under Esta\'s leadership comes up trump!
Thank you Esta, thank you Pam, thank you team!