50% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
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2024
allAgents People Awards
Jul 08,2013
Jul 08,2013
2
people found
this helpful
this helpful
I chose w h browns to manger my property while I went travelling they told me that they would deal with the whole letting from start to finish. They found a tenant with good references they told me, so it was all finalised and I left for abroad.
Two months into the tenancy the tenant defaulted payment and refused to pay, w h browns told me they would deal with this,this is what you pay us for. So it's now 4 months later and the tenant is still refusing to pay and w h browns inform me they issued him with a section 21 for rent arrears and that's all hey can do! So I'm now sending money home to pay for some delinquent to live in my house and I can't do anything about. I now have sort a solicitor out myself from abroad to take it to court, which they inform can take months and cost me plus pay my mortgage. If you are a landlord there is no help or protection for you.
Two months into the tenancy the tenant defaulted payment and refused to pay, w h browns told me they would deal with this,this is what you pay us for. So it's now 4 months later and the tenant is still refusing to pay and w h browns inform me they issued him with a section 21 for rent arrears and that's all hey can do! So I'm now sending money home to pay for some delinquent to live in my house and I can't do anything about. I now have sort a solicitor out myself from abroad to take it to court, which they inform can take months and cost me plus pay my mortgage. If you are a landlord there is no help or protection for you.
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Latest Reviews
28th Nov 2023
reviewed by 'Stephen Pugh'
31st Jan 2022
reviewed by 'Melanie Hands'
6th Jan 2021
reviewed by 'kwame Antwi'
15th Mar 2018
reviewed by 'JM'
13th Feb 2018
reviewed by 'Bill'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £85,000 | £330,000 |
| Lettings | 100% | 88% | £375 | £625 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 1 | 1 | 0 | 2 | 2 | 0 | 2 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Nov 28,2023
Nov 28,2023
1
people found
this helpful
this helpful
Following months of them constantly chasing me for a listing on a property another agent was already marketing for me we asked WH Brown Worksop branch to list the property. What a mistake.
To say their processes are overly bureaucratic is an under statement. This ...
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Jan 31,2022
Jan 31,2022
0
people found
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staff very friendly and helpful, especially Laura Morton and the manageress .
we have dealt with lots of agents whilst trying to buy a house foar my son and these are by far the most inclusive as he is different ethnic origin.
Well done to all...
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Jan 06,2021
Jan 06,2021
0
people found
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What a fantastic service from Claire McCusker. She is a real gem for the company. She is very helpful, polite, very nice and professional in her service....
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Mar 15,2018
Mar 15,2018
1
people found
this helpful
this helpful
I have been dealing with Charlotte, for the past year, and she is an absolute credit to the company. Always friendly and chatty, and willing to put herself out, to help you. I have now sold my property, but who ever has Charlotte to manage ...
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Feb 14,2018
Feb 14,2018
0
people found
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this helpful
Mark completed my request concerning making arrangement's with my tenant quickly and easily communicating back tenants responses within good time.
Great service Mark keep up the good work....
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Comment on agent fees
Fee's with this agent are a little high in comparison with other agents I engage to manage my properties.
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Feb 13,2018
Feb 13,2018
0
people found
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Mark has only been acting for us for a short time but has kept us fully informed and has acted when need be.
Excellent start!...
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Comment on agent fees
Average
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Feb 11,2018
Feb 11,2018
0
people found
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Have received good service and information from Mark during my first year as a landlord. Any problems have been sorted out quickly and efficiently...
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Comment on agent fees
reasonable
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Feb 02,2018
Feb 02,2018
1
people found
this helpful
this helpful
Recently we had a leak in our rental property. The first we knew was when we had a phone call from Mark. He phoned to tell us about the problem and that it was all under control. He had already set things in motion so ...
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Comment on agent fees
Their fees are responsible.
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Feb 01,2018
Feb 01,2018
2
people found
this helpful
this helpful
Have rented my property out with Williams for nearly two years now and the service has been absolutely phenomenal! From the first day we met Fiona we knew she would get our house on the let market straight away and she did !
Behind the scenes ...
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Comment on agent fees
Great
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Jan 30,2018
Jan 30,2018
2
people found
this helpful
this helpful
Always been supportive when I need there support and advice a great team of staff, got transferred to someone from head office called mark Dunn was helpful....
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Comment on agent fees
Not bad
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Jan 29,2018
Jan 29,2018
0
people found
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I found Mark at Sequence very pro-active and has provided us with a high level of customer service for the Tenant.
Many Thanks
Paul Beard
Design Manager...
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Oct 12,2015
Oct 12,2015
2
people found
this helpful
this helpful
Appalling customer service and attitude. Progressed at a snail pace. Strongly advise against use. 60% of the viewings didn't turn up ...possibly not the fault of the agent, but who knows and nether the less quite frustrating. A couple of the viewings who did turn up ...
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May 05,2015
May 05,2015
1
people found
this helpful
this helpful
I let the flat 1 year ago. the service has been poor the flat is damp and I ended up moving out. I cannot get my deposit back because they no longer deal with the landlord. please keep clear of these they do not wish to ...
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What agent could do to change your mind?
they could have been a better service provider and helped to provide the service in which they promised. they are not interested in anyone just keeping the monthly figures to their targets.Attached Filesnbsp;
Comment on agent fees
I cannot get my deposit back
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Jul 08,2013
Jul 08,2013
2
people found
this helpful
this helpful
I chose w h browns to manger my property while I went travelling they told me that they would deal with the whole letting from start to finish. They found a tenant with good references they told me, so it was all finalised and I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Best Letting Agent in S80 
