Booked time off work to view a property with a view to taking it immediately provided the standard was as appeared in advert.
We had a reservation the day before our viewing. 2 hours before our booking Ashley cancelled on us with no reason. When I called in Ashley made up an excuse about having another appt. Which didn\'t make sense. When I pointed out the fact he was obviously blagging me he changed his story to something about a tenant. Which also didn\'t add up. When I asked why he had waited until 2 hours before my appt. He had no explanation and basically ignored the question.
I asked for his manager and he said he would get her to call me. She hasn\'t (surprise surprise).
We are excellent professional tenants seeking long term tenancy, and now we won\'t be renting with these xxxxx because of the offensive level of service we received. Had the manager contacted us we would have gone back - the fact that she\'s just as unprofessional told us all we needed to know...