Correspondence sent to Beercock, Wiles and Wick during the sale of our property.
I trust the photographs will be online by 12:00 today as stated yesterday.
Stephen Beercock needs to tell clients the truth and not fill them full of lies when arranging the sale of the property.
We were told last Thursday (13th) that the photographs would be online that evening/Friday morning at the latest.
We have lost total confidence in the honesty and professionalism of Beercock, Wiles & Wick, and to date, would seriously advise anybody selling a property to avoid using yourself like the plague.
Furthermore, our mortgage appointment via Beercock was cancelled last minute yesterday which has frustrated us even more. An appointment has been rescheduled for next Wednesday, however please advise Lesley that we no longer wish to proceed with her, we are not in a position to be let down again.
We were told by Stephen Beercock that all we would pay to sell the house was 1.25% of the sale. This is clearly not the truth as the stealth charges of Rightmove are ¢â‚¬Ëœconveniently' appearing. We require the property to be on Rightmove, however we would have preferred to be told the truth in advance of such charges.
If the photographs are not online by lunchtime, then we shall exercise our right to the 7 day cancellation policy.
Realistically, how long does it take to upload a few photographs?
I trust you will give this your immediate attention, otherwise we shall arrange the sale of the property with a reputable, professional agency that does not lie to its clients.
I trust you will advise Stephen Beercock accordingly of our dissatisfaction.