Absolutly crap customer service, they make it obvious once the contract is signed and deposit paid, they are not interested. Had told them about many things wrong in the property and all i get is false promises. The girl whos name i mentioned never answers the phone and always claims to be busy. What a lot of crap. They take advantage of you when your naive. I got charged a big amount for a bit of dust on the glass which i cleaned. so my deposit wasnt given back in full. Its no wonder why i got fed up of bedford with scroungers like these around. Thanks for nothing.
What agent could do to change your mind?
Be professional. Dont take advantage. Have a heart.