We had our house up for sale with Anne James. Despite them marketing (I use the term losely) our property without signed off particulars or an agreement with the most awful pictures that we asked them to change on several occasions. We had few viewings. Ridiculous amount of contact...i.e. having to chase for feedback from potential buyers. We are in the midst of changeing agents. And yet again Anne James have shown their true colours. Not taking the property off there books so the new agent can advertise it. Not passing on vital info (EPC paperwork and HIPS info) I would steer well clear of Anne James. Unprofessional and unproductive and detramental to the selling of your property.