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Jul 03,2013
By: 'Shan'
Jul 03,2013
3 people found
this helpful
The worst letting agents who are totally unprofessional, rude, lack sense and cruel. They are responsible for some of the mangy, crappiest homes in Manchester chiefly in Rusholme. Irrespective of whichever house you rent from these people, moisture condensation and Moss formation due to excessive humidity is almost Inevitable. You get the worst customer service ever.

There is only one old man (Bob) who is responsible for maintenance. He just blames you for everything wrong in the house despite knowing the house for several years.

When asked for refund of your deposit they act as if you have turned a palace into a garbage dump. In fact the office of these morons doesn\'t look like a place for justice and professionalism. In the end you are almost certain to loose your deposit. My advice stay away from them. Already in? Don\'t bother cleaning up and the house! Just leave in filthy and don\'t pay your last month rent. Just moved in ? Very best of luck !
What agent could do to change your mind?
Worst ever
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By: Ex Tenant
Jul 30, 2013
Shan - Could you please contact me at regarding Ash Residential. Thanks.
By: Ex Tenant
Jul 30, 2013
Shan - Could you please contact me at regarding Ash Residential. Thanks.
By: AshRes1
Jul 12, 2013
It is a shame that in this case (as well as many others), tenants are very quick to accuse and blame agents/landlords for issues which 9 times out of 10 are caused by THE TENANTS themselves. Moisture and humidity cause condensation which is caused by lack of ventilation in a property i.e not opening windows and drying wet clothes inside the non-ventilated property!! It is YOUR responsibility as a tenant to minimize the chances of this happening. We even provide you with a leaflet explaining about condensation when you enter the property! If the property was really that bad why did you take it in the first place? You, as a customer view the properties before you take them, you are not forced!

Let me also take this opportunity to make something clear. Bob is NOT employed by Ash Residential, yes he is ONE of a number of different maintenance men we use.

If you wish to criticize us as a company that is fine. You can't please everyone! All I ask is please get your facts straight as to what is the responsibility of the tenant and the landlord/agent before posting a negative review.

It is fairly usual for this type of tenant to also not be the quickest in paying their rent, if at all!!!!!

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Ash Residential

178-180 Wilmslow Road Rusholme, Manchester
Greater Manchester
M14 5LQ

0161 225 2500

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