Aug 06,2010
By: 'mashie'
Aug 06,2010
3 people found
this helpful
The sales pitch was completely different from the service provided and as a result we never resolved issues about fees (the salesman offered deals that apparently head office didn't know about so never acknowledged). Awful, awful service, useless inept inventory (highly advertised by the same salesman), witheld rent for months on no basis, couldn't provide any basis for the extra maintenance costs they incurred just amounts which included duplicate gas safety inspections, couldn't add up those costs accurately (always in their favour), seriously annoyed our tenants and heating engineer who has worked with us for over 10 years, ignored our complaints, wouldn't let us change from the abysmal agent talking to us, failed to honour promises to return money after complaints. Avoid them like the plague.
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Elliot Lee

715 Harrow Road, Sudbury Town Brent, Harrow
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