We have been renting through Leaders in Haywards Heath for the past 2 years and have had nothing but a bad experience of them - thankfully our property was managed by our awesome landlord and not by Leaders. We have experienced everything from lost paperwork with our bank details on which was then our fault (somehow!) as the rent was taken on time, experiencing their banking problems on taking our rent one month (which whilst not directly their fault, they still proceeded to blame us even though they knew about the problem), asking them to ring you back and not getting the call - you then phone them and without fail the stock phrase is "I was just about to call you", their high fees, being painfully slow when asking them to do something - I could go on! We have now got to move out as our landlord is selling the house and due to a severe lack of properties in the are, we have found one we want through, you guessed it, Leaders, but needs must. I\'ll let you fill in the gaps but it has now taken 3 working days to tie up a new let despite us paying the full asking amount and offering to pay 6 months rent in advance - and it is still not dealt with!! Go figure!!