What a breath of fresh air! After dealing with other agents in the town on previous occasions, this agent seemed they were from a different planet! They actually cared about me, not just my money! From deposit to moving in I cannot praise them enough, and when I moved out they came round to see me, checked the property before I moved out and advised what I should do to ensure my deposit was returned, great service. If I move back to the North East of England I will give you all a call!!