Jun 28,2013
Jun 28,2013
17 people found
this helpful
The agent made no attempt to ask for essential repairs to be considered by the landlord.
Was dismissive on every occasion.
At no point were we made to feel like "customers" and service was appalling
Currently with another agent in the area and the experience has been just the opposite
Tim Russ and Co take note-it\'s not difficult to be reasonable and listen every now and again!
Was this helpful? Yes
Jun 29, 2013
Tim Russ & Company make an effort to look after our tenants and landlords. We would comment:-

Please could you contact me directly ( m.davis@timruss.co.uk ) to advise of the property address which you rented so that we can make a formal response to the comments which you have raised on this website. We have a dedicated property management department and therefore refute the comments that no attempt was made for essential repairs to be considered by the landlord and that we were dismissive towards maintenance issues. We look forward to hearing from you. Thank you

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Tim Russ & Co

112 High Street Thame

01844 217722

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