If I had to score them it would be 1 over a maximum of 5. Finding a new tenant for my flat was a very long process that took months to close. I asked several times for explanation: every time they replied this was because the rental price was too high and in few days they would have had some visits, but the reality is that where were no or very few visits for months ¢â‚¬â€œ I told them to reduce the price as I needed it let. For months I received no offers at all. I think there are maybe some areas of improvements in the advertising and selling processes (maybe their sales agents are not enough "dynamic").