We had very little knowledge of the Bracknell area, and were relocating for work on a very short timescale. We contacted a number of agents and Prospect were both the fastest to respond, and the most friendly and helpful to deal with. We felt that they wanted and appreciated our business, and that they were very keen to help us and not just make a sale. Shannon was great, very friendly, and took initiative to include a property that was outside of our pay range but included bills, and therefore worked out at the same value as others we viewed. We ended up signing for this property on the day and would not have even considered it had it not been for her excellent recommendation. Shannon has since been available to call or email for any questions we have had (of which there have been many!). I would definitely rent through Prospect again, and overall had a very professional experience with them.