We dealt with Tashan, who was absolutely fantastic. He was courteous and helpful on the phone, taking the time to answer my questions about the area before we\'d even booked a viewing. When we met him in person at the viewing, he was very friendly, showing us around the property and pointing out its best features without the hard sell, which was very refreshing (and a successful approach!). The landlady was also there, and they clearly had an excellent relationship. Again, Tashan was very courteous, allowing her to show us around but offering input whenever required.
When we came to negotiating our offer, Tashan was very on the ball and didn\'t keep us hanging around. It felt like he was working for both us and the landlady, which was fantastic. We trusted him to negotiate for us without squeezing the very last drops from our budget (though he very clearly stated the landlady\'s case to us and successfully convinced us to increase our offer on several fronts), and indeed we were very happy with the result. Tashan came across as very genuine; had this not been the case, I don\'t think we would have increased our offer to the extent we did.
We\'d certainly recommend Xander Matthew and particularly Tashan to anyone who was looking for a property in the area - I haven\'t come across such a personable agent before, which was really refreshing in the competitive London market.