1 - Friendly staff and regular communication
1 - Northwood handles multiple applications on rental properties unlike others so when you put in your application... someone else could still apply and beat you to it - Purely a \'best man wins\' scenario
2. Unable to explain initially why we weren\'t successful in securing a rental property, just told it was a directors decision which led me to have to formally complain to get an answer
It was explained when we viewed the property that they accept multiple applications for rental properties, but Northwood should have communicated to us that they had received other applications of which I wasn\'t aware of until I had cause to complain - I cant recommend using Northwood properties for rental based on the multiple applications scenario, I\'ve dealt with Reeds Rain and Constables in Neston and once my application went in with them viewings stopped until a decision was made either way.