An outstanding level of genuine customer service. Both Georgina and Hugo followed through on a number of issues, CONSTANTLY communicating, assuring, advising and in general did a fantastic job, where others had failed. In an already stressful process, Georgina accompanied us every step of the way and in her absence, Hugo performed seamlessly. Thank you both for doing your job and for doing it so professionally and empathetically. Other estate agents have a lot to learn!