These guys are an absolute joke. Will never deal with them again! They constantly need reminding of things you've asked, they're always passing the buck. If there's a problem with our rental property they send the landlady out to try and sort it. I mean from a landlord/lady's perspective what it the point in even using them.
Charging every 6 months to renew the contract!!? Whats all that about? Bloody expensive printer they're using!