Myself and my 4 housemates have found this letting agent terrible from the second we signed the contracts (a very different attitude to the one shown when trying to let the property).
Firstly none of us were able to move in on time, when we did we found the inventory was completely incorrect, they had actually included radiators that hadn\'t been installed and imaginary kitchen appliances. The kitchen appliances that did exist were faulty and we were asked to take time off work to wait in if we wanted them fixing. The property was advertised as having internet, which it did not. This time we were actually asked to wait in on Xmas eve or face a charge if we wanted it installing.
They have tried to add charges on everywhere possible and use a maintenance man who will leave the house in a worse state than before.
We have all rented around Manchester for several years and never experienced such an abysmal service.
The nail in the coffin has to be Thomas himself. When trying to get a problem fixed you can be sure to be faced with this rude attitude and sheer incompetence. Even the simplest of tasks seem to elude him, to the point where you wonder how he dresses himself in the morning let alone has a job