Jun 19,2013
By: 'Sophie Boyack'
Jun 19,2013
2 people found
this helpful
Our house was marketed quickly and efficiently although there were some issues with communication regarding the status of offers. It seems strange that only Management are able to give out information on the phone and yet do not allocate responsibility to a deputy when they cannot be there. We had asked that a board not be put up outside the house and yet a SOLD sign went up as soon as we went away for a few days. This was not acceptable. The after- sale service was excellent. Seeing the sale through to exchange and staying on top of the chain was very helpful. It was very good to feel that someone had an overall view of things
Was this helpful? Yes
By: Andrew Bilby, Sales Progressor@Douglas Allen
Jul 05, 2013
Hello Sophie
I am pleased that my branch that I sale progress for marketed your property quickly and efficiently, and seamed to get the interest you required to be able to sell your property for you.
I am sorry that some communication was not up to your expectations while management was not around, also sorry about the board situation.
I am very pleased to see that the after sales service was excellent for you and that the chains was been chassed and you was keep posted on matters. May I wish you all the very best for the future and hope that Douglas Allen would be able to help you again in the future.

Kind Regards

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Douglas Allen

1 Central Parade Hoe Street Walthamstow, London
Greater London
E17 4RT

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