We had a good experience. George is friendly and helpful. We have had terrible experiences with letting agents before so we are quite good judges. The only thing that would have helped that could have been provided was more details about the property. It goes to show that the prospective tenant must ask ALL the questions and not expect the agent to offer all relevant information. For example, it would have been helpful if the agent had told us the council tax band or that the property doesn\'t have double glazed windows. We forgot to ask that when we saw the property. Maybe it\'s too much to expect from the agent and we should really be asking everything. Otherwise, we have had a good experience.