95% sales valuation accuracy
97% sales fee satisfaction
96% lettings valuation accuracy
95% lettings fee satisfaction
Jun 18,2013
Jun 18,2013
2
people found
this helpful
this helpful
Very disappointed with David Ball Agencies. Numerous requests for call backs related to issues go un-returned, issues with the property (even after months of reminders) go unresolved with the same reply "we'll look into it", only certain members of staff are friendly/ approachable and/ or helpful and give the impression they actually care about more than just getting your money. The bottom line is, when you pay your rent on time every month, and you then have problems, you expect the agency taking your money to actually do something to help and not just ignore you, hoping you'll get sick of pointlessly contacting them and go away. An estate agent is a business at the end of the day and therefore, the tenants are it's "customers/ clients" in as much as you expect some kind of service and reasonable help when trying to resolve problems.
What agent could do to change your mind?
Return calls as promised, adopt a friendly and helpful demeanour, sort out issues brought to light in good time, make the people who's money you take feel as if they are more than just a wage slip to you.Attached Filesnbsp;
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Latest Reviews
10th Dec 2024
reviewed by 'Elizabeth'
10th Dec 2024
reviewed by 'Danielle'
29th Nov 2024
reviewed by 'Jo'
26th Nov 2024
reviewed by 'Jayne Arnold'
25th Nov 2024
reviewed by 'Sean'
23rd Nov 2024
reviewed by 'Anthony & Gemma'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £70,000 | £4,650,000 |
| Lettings | 96% | 95% | £350 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 24 | 2 | 83 | 10 | 38 | 1 | 170 | 4 | 28 | 5 |
Areas covered
- TR7
- TR8
- TR9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
Dec 10,2024
Dec 10,2024
0
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David Ball agencies were easy to deal with and prompt in replying to phone calls/emails....
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Dec 10,2024
Dec 10,2024
0
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Marcus was extremely helpful (and patient!) while I was looking for my unicorn plot without much luck at the time. After another property fell through for us we ended up contacting Marcus again just in case and he remembered my list and found the perfect ...
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Nov 29,2024
Nov 29,2024
0
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Excellent service from Marcus and very pleased with my new house. The site team at Nansledan fir GC Fry have also been first class....
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Nov 26,2024
Nov 26,2024
0
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Rachel went above and beyond in helping the sales process complete - liaising with the purchaser and their solicitor as well as ourselves and our solicitor.
She was very professional and responded in a timely manner which was much appreciated by all parties
we have ...
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Nov 25,2024
Nov 25,2024
0
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Excellent customer services! Good customer support. Great advice offered. Lovely people to work with....
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Nov 23,2024
Nov 23,2024
0
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We have spent the last two years looking for our perfect home to relocate to in Cornwall and ended up buying a new property on the nansledan development.
Our first point of contact was through Marcus, and we are so grateful because he became a ...
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Nov 11,2024
Nov 11,2024
0
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Paula and the Team were brilliant.
They paved the way and our new venture into the Shop in Nansledan was effortless, alway available for keys and advice and even a bottle of bubbly at the close of day.
We didn't feel like we were on ...
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Nov 04,2024
Nov 04,2024
0
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We recently purchased our new home through David Ball Agency, and I can't express enough how brilliant the experience was, largely thanks to Zac Davy-Taylor. From the very beginning, Zac provided an incredibly helpful, efficient, and friendly service that made the whole process smooth and ...
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Oct 29,2024
Oct 29,2024
0
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My experience with David Ball was positive from the start. The service was efficient, seamless and non intrusive and Marcus, our agent made the process of buying a new property extremely easy due to his knowledge, experience and friendly approachable manner....
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Oct 11,2024
Oct 11,2024
0
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Excellent service from start to finish
From our initial enquiry I knew we were in safe hands with Marcus. He understood our requirements well and was able to answer any questions we had about the house and development. Nothing was too much trouble for him.
...
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Oct 03,2024
Oct 03,2024
0
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Have just exchanged contracts to buy a new build property marketed by David Ball Agencies. The selling agent was Zac Davy-Taylor and from the first viewing of the showhome through to exchange of contracts he has been helpful, friendly and always available to talk to. ...
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Sep 23,2024
Sep 23,2024
0
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Excellent service beginning to end of the process.
Zac was helpful, responsive and helped us stay connected with our slow moving sales chain on our sale.
We’re super happy with our new home as well-thank you Zac and David Ball for helping us purchase ...
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Sep 22,2024
Sep 22,2024
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Marcus was responsive and supportive throughout the process providing all information requested, accommodating requests where able and offering guidance where needed. Would recommend without hesitation. 5 star service....
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Sep 16,2024
Sep 16,2024
0
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Our purchase was was so straightforward thanks to Marcus's friendly and professional approach. 10/10. Would recommend him without hesitation....
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Aug 24,2024
Aug 24,2024
0
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We had a great experience working with Marcus. As first-time buyers, we were pretty nervous about the whole process, but Marcus was thorough, responsive, and easy to talk to, making the whole journey honestly enjoyable and exciting.
Marcus also gave us excellent recommendations for blinds ...
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Aug 09,2024
Aug 09,2024
0
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It was an absolute pleasure to deal with Marcus on the purchase of our home in Nansledan. He is extremely professional, very responsive and was always on hand to offer excellent advice. He went over and above to accommodate all our (sometimes odd) requests. Thoroughly ...
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Aug 01,2024
Aug 01,2024
0
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Very helpful throughout our buying process. Would recommend. Wide range of luxury properties available....
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Jul 22,2024
Jul 22,2024
0
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I recently purchased a new house with the expert assistance of Zac Davy-Taylor at David Ball Agencies. The whole process from initial enquiry to completion was refreshingly positive and straightforward. Zac worked tirelessly to stay on top of the transaction, keeping all parties informed and ...
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Jul 05,2024
Jul 05,2024
0
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Professional responsive great to work with, I would absolutely recommend them for purchase or sale...
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May 27,2024
May 27,2024
0
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From the beginning, Marcus was extremely friendly and professional. He was able to advise throughout and was always there when we needed help or questions answered. He helped make the process far less stressful than it could have been and was wonderful all the way ...
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Apr 08,2024
Apr 08,2024
0
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We want to thank Marcus at CGFry for his dedication and professionalism throughout the whole process of purchasing our new home. If you are looking for a new build - we would highly recommend....
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Apr 03,2024
Apr 03,2024
0
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Good communication and respectful of the purchaser's position at all stages through the process....
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Mar 29,2024
Mar 29,2024
0
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Zac Davy-Taylor from David Ball Agencies supported us with our recent purchase in Newquay.
Zac was fantastic from the outset and kept us upto date throughout. The mortgage process took longer than we anticipated however Zac continued his support and understanding, liaising with all involved ...
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Mar 25,2024
Mar 25,2024
0
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Marcus was great throughout the purchase of our property, he went above and beyond to ensure we got into our property as soon as we could. Thank you Marcus for all your hardwork....
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Mar 01,2024
Mar 01,2024
0
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We bought at Nansledan through David Ball
Marcus the sales advisor was great from start to finish. It was a pleasure to deal with them. We would thoroughly recommend them....
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Feb 10,2024
Feb 10,2024
0
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We recently relocated and purchased a house on Nansledan , Newquay. Our sale had its many ups and downs, and yet through it all Marcus Shelton was always on the end of the phone or email , keeping us informed in a calm and reassuring manner. Totally ...
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Feb 07,2024
Feb 07,2024
0
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Having sold a property through David Ball I would recommend them. They are helpful efficient and considerate. We sold a property after a bereavement and they helped us at every stage of the process with advice and guidance, nothing was to much trouble.
We felt ...
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Jan 31,2024
Jan 31,2024
0
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David Ball Agencies were excellent throughout our property purchase. Responsive and helpful. Their support only increased after the sale and Richard and Zac worked tirelessly to help with a difficult legal process and support practical issues such as receipt of furniture and providing access when ...
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Jan 18,2024
Jan 18,2024
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I met with Lily at David Ball initially, she showed me the house and she was just amazing! Lily was so prompt, kind and helpful- just a pleasure to deal with! Lily then went on Maternity Leave, and we had to go through the process ...
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Dec 27,2023
Dec 27,2023
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David Ball have been excellent in the purchase of our new home. Marcus the sales advisor was a great help throughout the whole journey
I would definitely recommend them...
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Marcus
(101)
Daniel
(37)
Lesley
(32)
Lily
(31)
Paula
(21)
Dean
(18)
Melanie
(17)
Richard
(14)
Jane
Rachel
Tenant Fees
Permitted Payments
Permitted Payments
Before the tenancy starts (payable to David Ball Agencies Ltd) "the Agent"
Holding Deposit: 1 weeks rent, which will be offset against the deposit at the start of the tenancy
Deposit: 5 weeks rent
During the tenancy (payable to the Agent)
Payment of up to £50 if you want to change the tenancy agreement
Payment of interest for the late payment of rent at a rate of 4%
Payment of £3 - £25, depending on key type, and up to £50 for fob (evidential receipts will be provided for the reasonably incurred costs for the loss of keys/security devices)
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy
During the tenancy (payable to the provider if permitted and applicable)
Utilities: gas, electricity, water
Communications: telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax
Other permitted payments
Any under the relevant legislation
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:05 PM 22/01/2020 by Daniel Ball
Awards won by David Ball Agencies, Newquay TR7 1BH
-
2024
Best Estate Agent in Newquay
-
2024
Best Estate Agent in TR7
-
2023
Best Letting Agent in Newquay
-
2023
Best Letting Agent in TR7
-
2022
Best Estate Agent in TR7
-
2022
Best Estate Agent in Newquay
-
2023
Best Estate Agent in Newquay
-
2023
Best Estate Agent in TR7
-
2022
Best Letting Agent in TR7
-
2022
Best Letting Agent in Newquay
