They will charge for everything they can. Their fees are huge. And the service is unacceptable. They talk nice on the phone but won\'t help you after. They charge £70+vat even when you leave the property. Read careful before moving into the property and ask inspector to take pictures of everything you see wrong!!!! Everything!!!!! Otherwise on leaving the property agents will ask you to repair everything they think is wrong. Even if you didn\'t break or damage anything. Be very careful with them. Most disgusting is that they will hold part your deposit without even talking to you first. You will simply get part of your deposit with explanation why they keep the rest of money. Avoid them if you can. That will save you a lot of money and nerves. Don\'t give them copy of the keys before the very last day, otherwise they will turn up to yours without notice with prospectus tenants, even if you\'re in bed. Its total disrespect.