Capital Living
Clapham, London, SW4
3.5/5, 48 reviews
63% recommended
0% lettings valuation accuracy
50% lettings fee satisfaction



Property Features


“I am so impressed with Capital Living and the members ......”

Share on :
Jun 17,2013
Minithumbup
By: 'Gemma'
Jun 17,2013
4 people found
this helpful
I am so impressed with Capital Living and the members of their team. Having stayed in multiple houses over a number of years, their properties are a great reflection on their company; well managed, clean and well stocked. A LOT nicer than other properties I have lived in around Clapham and SW London and they make living far easier (if you aren't a fan of admin) by having landlords/management that understand what renters need.

They attract some fab people to live in their community and I have made some great new friends as a result of being part of this network.

All the members of the Capital Living team that I've dealt with have been professional and they show a real sense of trust and attention to protect their customers and pride themselves on doing a good job all round.

They asked if I wouldn't mind posting this review and I was delighted too - this company has makes living in London a treat. They live up to what their brand stands for, which is why they stand out for me.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Capital Living
Unit 6H Clapham North Arts Centre,26-32 Voltaire Road , London,
Clapham,London
Greater London
SW4 6DH
02080904044

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 50% £650 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 29 14 0 0 0 0 1 4
Areas covered
  • SW6
  • SW1
  • SW18
  • SW15
  • SW4
  • SW2
  • SW17
  • W4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
My deposits scheme
Latest Properties

No Properties

“Fairly disappointed- Empty house was a compl......”

Share on :
Jul 25,2021
Minithumbdown
By: 'George'
Jul 25,2021
1 people found
this helpful
Fairly disappointed - Empty house was a complete state when I arrived from previous tenants. - Drains stink out the downstairs rooms and kitchen. - TV in room didn't work, sky has very limited channels - Windows broken, kitchen cupboards broken - Oven, hob, toilet ...
read full review
Was this helpful? Yes

“Update: Following previous review, Adam got in touch to address ......”

Share on :
May 07,2021
Minithumbdown
By: 'Andrew'
May 07,2021
0 people found
this helpful
Update: Following previous review, Adam got in touch to address issues outlined below with deposit. Acknowledged the break down in communications and has assured changes being made internally to rectify in the future, which was appreciated. In general, the rest of my time with CL ...
read full review
Was this helpful? Yes

“Do not rent from this company...”

Share on :
Oct 12,2020
Minithumbdown
By: 'Avril'
Oct 12,2020
3 people found
this helpful
I lived with Capital Living for two and a half years. They are the worst Landlord I have ever had the displeasure of renting from. Their claim to be a 'community' is completely false. In the 2.5 years I rented a room from them there was ...
read full review
Was this helpful? Yes

“With a last minute decision to move to London......”

Share on :
Aug 17,2020
Minithumbup
By: 'Christopher'
Aug 17,2020
0 people found
this helpful
With a last minute decision to move to London, I got in touch with Capital Living, after a positive recommendation that I received from a friend, and they helped me move over the weekend so that I begin my new job on Monday. The house ...
read full review
Was this helpful? Yes

“Increased price after viewing arranged...”

Share on :
Jul 15,2020
Minithumbdown
By: 'Hollie'
Jul 15,2020
2 people found
this helpful
I arranged a viewing with Capital Living then saw on their website they had increased all of their rental prices. They were unwilling to honour the original advertised price so I decided they were not a company I wanted to give my money to each ...
read full review
Was this helpful? Yes
By: Capital Living
Jul 23, 2020
View all comments (1)
Hi Hollie, Thank you for your time with us, it was lovely to meet you. As discussed, due to the incredibly difficult period surrounding Covid-19, temporary measures were put in place to reduce the rent for certain rooms for a a fixed period. Like any business facing uncertainty, we had been attempting to gradually bring our prices back to their usual margin in order to keep afloat. It was extremely unfortunate timing that the company made this decision the evening before your viewing, wh ...

“Terrible service both at his difficult time and in normal times...”

Share on :
May 19,2020
Minithumbdown
By: 'Anonymous'
May 19,2020
0 people found
this helpful
Absolutely shocking service during this difficult time. Capital Living are continuing to bring people into the houses to view rooms - for those viewing the rooms they have never asked their tenants if they have shown symptoms recently so they are putting you at risk ...
read full review
Was this helpful? Yes

“Tenant for 2 years - unimaginably bad service......”

Share on :
Apr 06,2020
Minithumbdown
By: 'Dan'
Apr 06,2020
3 people found
this helpful
Tenant for 2 years - unimaginably bad service, stay away. I wish I had the time to fully detail the constant bad service I (and the other tenants) experienced by Capital Living. I'll list them out as simply as possible - - Mixed up the move-out ...
read full review
Was this helpful? Yes

“No humanity...”

Share on :
Apr 06,2020
Minithumbdown
By: 'Isabella'
Apr 06,2020
3 people found
this helpful
I was very sad that Capital Living were not more supportive of a situation I found myself in recently and showed themselves to be more interested in profit than the physical and mental health of their tenants. I was one of seven living in a ...
read full review
Was this helpful? Yes
By: Capital Living
May 26, 2020
View all comments (1)
Hi Izzy, I am very sorry to read this review after we have just gone to considerable lengths to find you a replacement for your room and prematurely end your rental agreement. As you know, the Covid-19 pandemic has been significantly difficult for everyone. Despite these unusual circumstances, we have tried to be as accommodating as possible to our members with the options we had available to us. As an independent business who do not own the properties we manage, it was simply not a via ...

“Honestly ones of the worst experiences I've had attempting to ......”

Share on :
Dec 21,2019
Minithumbdown
By: 'Andrew'
Dec 21,2019
0 people found
this helpful
Honestly ones of the worst experiences I've had attempting to rent in London, they try to rush you into paying a deposit and signing the contract (or as they call it, your 'membership agreement'), and become uncontactable between taking your holding deposit and signing on ...
read full review
Was this helpful? Yes

“Definitely Avoid - Terrible Landlords...”

Share on :
Jul 27,2018
Minithumbdown
By: 'Rebecca'
Jul 27,2018
10 people found
this helpful
It's a shame that the Capital Living experience is so awful because, in theory, they have a great business idea. Unfortunately their business model is heavily based around cost saving, rather than providing a good customer service. Having to deal with Capital Living for 12 months ...
read full review
Was this helpful? Yes

“Avoid!...”

Share on :
May 10,2018
Minithumbdown
By: 'Sophie'
May 10,2018
8 people found
this helpful
It is clear they do not know what they are doing. They don't know how to manage property. They have a great business concept and idea but such poor execution of it that it defeats any purpose because they do not have happy customers and ...
read full review
Comment on agent fees
Bad - you are paying admin / fees etc. for a non existent service
Was this helpful? Yes
By: Capital Living London Ltd
May 25, 2018
View all comments (2)
Hi Sophie, We have seen your feedback above and we're sorry to hear that you have not enjoyed your experience with Capital Living. We believe that we are a small but strong team of five individuals who acquire a sound amount of knowledge of managing and maintaining properties. We have a great deal of Members who express their content with our service and how much they love being a part of our Capital Living community. Remaining professional and providing the best possible customer servic ...

“Awful experience.I found capital living through Spareroom.com. My ......”

Share on :
Nov 23,2016
Minithumbdown
By: 'Rich'
Nov 23,2016
13 people found
this helpful
Awful experience. I found capital living through Spareroom.com. My current tenancy agreement was due to end so, subject to finding a new suitable place, I was happy to move out with immediate effect. I was initially very impressed with the company and, more specifically, ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes
By: Jess
Feb 23, 2017
View all comments (1)
Hi Rich, I firstly want to apologise for the way that the New Membership Team made you feel. I have spoken to the members of the team that you were in contact with to gain a wider understanding of what happened back in November. I can wholeheartedly say there was nothing against you personally, you had been through the interview process and viewing with the team and we were ready to welcome you to the community with open arms. With the second viewing you wanted to organise on the day, we ...

“Brilliant team! Listened to my endless questions and created a ......”

Share on :
Nov 14,2016
Minithumbup
By: 'Chelsea'
Nov 14,2016
1 people found
this helpful
Brilliant team! Listened to my endless questions and created a plan that suited my difficult needs perfectly! Would recommend to all my friends!...
read full review
Was this helpful? Yes

“From the efficient and informative website to the professional, welcoming ......”

Share on :
Nov 11,2016
Minithumbup
By: 'Laura'
Nov 11,2016
1 people found
this helpful
From the efficient and informative website to the professional, welcoming and proactive staff, Capital Living have made finding a place to live an easy, stress free and exciting process. In addition to the best customer service, their properties are beautiful, well maintained and organised. Thank ...
read full review
Was this helpful? Yes

“My time in the house was excellent, I am a ......”

Share on :
Dec 05,2014
Minithumbup
By: 'Keith'
Dec 05,2014
1 people found
this helpful
My time in the house was excellent, I am a bit disappointed to leave as the house was a perfect fit for me with the great room mates I shared it with, the location and ease of living (all bills inclusive). Thank you and the ...
read full review
Was this helpful? Yes

“I moved in as a tenant as was very happy ......”

Share on :
Dec 01,2014
Minithumbdown
By: 'Purple33'
Dec 01,2014
8 people found
this helpful
I moved in as a tenant as was very happy initially at the service that was offered when looking around the Capital Living properties. However, when it came to general maintenance, CL fell down. Jobs were being said were complete when they weren't, and problems ...
read full review
What agent could do to change your mind?
Better customer service organisation on people moving in and out of the property repairs that are actually repairs, not cover ups transparency of costs
Attached Filesnbsp;
Comment on agent fees
For what it is a single room, with a shared bathroom between 4 and a kitchen between 6 it is over priced.
Was this helpful? Yes

“I became part of the Capital Community 3 months ago and ......”

Share on :
Jul 05,2013
Minithumbup
By: 'Jonathan'
Jul 05,2013
2 people found
this helpful
I became part of the Capital Community 3 months ago and the house is slick with all mod cons, cleaner, fibre optic broadband and tv and recordable Sky in my room- what else do you need? My housemates are all cool and we go out occasionally ...
read full review
Was this helpful? Yes

“I am so disappointed with capital as they seemed ok ......”

Share on :
Jun 19,2013
Minithumbdown
By: 'Maria'
Jun 19,2013
8 people found
this helpful
I am so disappointed with capital as they seemed ok on the viewings but were so rude to us after we moved in and never wanted to send any one out to fix things ¢â‚¬â€œ they kept suggesting it was our fault and we should do ...
read full review
Was this helpful? Yes
By: Amy Goulding - Capital Living Property Management
Sep 12, 2013
View all comments (2)
Hi Maria, In view that we have had no contact from you since my response on the 24th June, we are forced to assume that, because we have no record of ever having you as a tenant, or any contact from you explaining your connection to Capital Living that this review is not genuine. As previously stated, if you wish to get in contact with us to further discuss this matter, and indeed explain your review and who you are, it would be greatly appreciated. ...

“I am so impressed with Capital Living and the members ......”

Share on :
Jun 17,2013
Minithumbup
By: 'Gemma'
Jun 17,2013
4 people found
this helpful
I am so impressed with Capital Living and the members of their team. Having stayed in multiple houses over a number of years, their properties are a great reflection on their company; well managed, clean and well stocked. A LOT nicer than other properties I ...
read full review
Was this helpful? Yes

“When I first searched for a house share in London ......”

Share on :
Apr 18,2013
Minithumbup
By: 'CanadianinLondon'
Apr 18,2013
3 people found
this helpful
When I first searched for a house share in London online, I stumbled across Capital Living online, and was skeptical that the rooms truly were all inclusive, and that they were as modern, clean, and as nice as they were pictured online. I can sincerely ...
read full review
Was this helpful? Yes

“I lived in a CL property for 14 months whilst in ......”

Share on :
Apr 16,2013
Minithumbup
By: 'Claire'
Apr 16,2013
1 people found
this helpful
I lived in a CL property for 14 months whilst in London. They took care of everything, which a looked me to focus on my job and enjoying London life. They match the houses very well with people who will enjoy spending time with each other. ...
read full review
Was this helpful? Yes

“My fiancƒÂ© and I stayed at 68 Ringmer Avenue in early ......”

Share on :
Mar 21,2013
Minithumbup
By: 'James'
Mar 21,2013
1 people found
this helpful
My fiancƒÂ© and I stayed at 68 Ringmer Avenue in early December 2012. We stayed in the attic bedroom, Suite 1, which was very comfortable and warm. The bathroom was clean with good finishes throughout. We were warmly greeted by our host, Amy, who looked after us throughout ...
read full review
Was this helpful? Yes

“I have now lived in two Capital Living properties and ......”

Share on :
Feb 19,2013
Minithumbup
By: 'thecoder'
Feb 19,2013
1 people found
this helpful
I have now lived in two Capital Living properties and both times my stay has been delightfull. The house is furnished to a high standard and all the tedious aspects of a regular house share are taken care of. I would highly recommend to anyone ...
read full review
Was this helpful? Yes

“After looking around a lot of properties I came across ......”

Share on :
Nov 28,2012
Minithumbup
By: 'Barryc1'
Nov 28,2012
1 people found
this helpful
After looking around a lot of properties I came across Capital Living. I had never head of this concept before and I was not sure about living with people that I didn't know. I met with Richard; the lettings manager. He took me to see ...
read full review
Was this helpful? Yes

“The landlord for the Fulham property I looked at was ......”

Share on :
Oct 27,2012
Minithumbdown
By: 'd692t8'
Oct 27,2012
8 people found
this helpful
The landlord for the Fulham property I looked at was also Richard White, I wonder maybe if he is showing the same room to a number of people?! To begin with he was very charming and seemed clued up on the financials. I was told ...
read full review
Was this helpful? Yes
By: Adam Goff
Nov 15, 2012
View all comments (1)
Dear d692tb, Thank you for your comment and feedback. Our room reservation fee policy (non refundable) is clearly displayed on our website: http://www.capitalliving.co.uk/about-us It is also normal for any tenant to pay a deposit and a month in advance before taking occupancy. Why are then confused about this? We do also provide a free a welcome meal once you move in, this is clearly displayed on all our adverts and is meant to help you gel with your new housemates. This is not for ...

“I really enjoyed my stay with Capital Living London; they ......”

Share on :
Sep 26,2012
Minithumbup
By: 'Bobster'
Sep 26,2012
1 people found
this helpful
I really enjoyed my stay with Capital Living London; they offer something so unique in that you have the experience of London you actually want; Fantastic accommodation with a social edge. My stay was easy because they are a professional company and run the house ...
read full review
Was this helpful? Yes

“This is the best stay I ever had in London ......”

Share on :
Sep 21,2012
Minithumbup
By: 'Alice'
Sep 21,2012
0 people found
this helpful
This is the best stay I ever had in London with good professionals.The room itself is large, beautifully furnished with comfortable beds with all facilities .It made me feel that I'm at my home! Overall, a fantastic stay-good value for the money, clean, comfortable, ...
read full review
Was this helpful? Yes

“I stayed 2 nights at 68 Ringmer Avenue, and had a wonderful ......”

Share on :
Aug 14,2012
Minithumbup
By: 'Mark'
Aug 14,2012
0 people found
this helpful
I stayed 2 nights at 68 Ringmer Avenue, and had a wonderful stay. The location was ideal, as it was easy to get the tube at Parsons Green to the rest of the city. My host was most welcoming, and very helpful with any questions I had. ...
read full review
Was this helpful? Yes

“Quite simply, I wished I had known about Capital Living ......”

Share on :
Jul 11,2012
Minithumbup
By: 'Rob'
Jul 11,2012
0 people found
this helpful
Quite simply, I wished I had known about Capital Living sooner then I did. After spending weeks arranging viewings, being politely turned down and vice versa through other house share/room finding websites, I came across the Capital Living website and was impressed straight away! ...
read full review
Was this helpful? Yes

“Capital Living made my rushed move down to London as ......”

Share on :
Jun 22,2012
Minithumbup
By: 'Chris'
Jun 22,2012
0 people found
this helpful
Capital Living made my rushed move down to London as stress free as possible. It is a company that I already have and would in future recommend to friends. I also believe there is every chance I could end up living in a Capital Living ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Capital Living complaints procedure has been structured to ensure that any concerns are dealt with as quickly and efficently as possible:


1. Raise it verbally with the member of staff you are in communication with.


Concern still not resolved?


2. Write to the Managing Director of Capital Living at the office address.


Your complaint will be acknowledged within three working days of receipt and an investigation undertaken.


A formal written outcome of the investigation will be sent to you within 15 working days.
Last updated at 1:00 AM 01/01/1970 by

Awards won by Capital Living, London SW4 6DH


As Seen On

Find the Best Agent to
Sell or Rent Your Home