This agency should rename itself Moneykeeper instead of Gatekeeper. They will endeavour to take as much money from you as they possibly can in every possible way;. be it through extortionate charges, so called fees, or threats. They are unscrupulous and will exploit and bully. Do not trust them. They will use high pressure tactics to intimidate you.
We have managed to escape their clutches, although we are still trying to recover the substantial initial deposit. We left the property in immaculate condition, far better than when we entered it. We repaired everything ourselves as we soon found it was a waste of time reporting holes in walls, glass shower doors hanging off ,door handles missing etc etc. Despite assurances nothing was ever repaired or sorted by this agency. Not to mention the filthy carpets and filthy walls ( which we painted throughout at our own expense).
We have reported them to the Trading Standards Commission, particularly in respect of unfair fees and charges. You know the old joke, " How many........does it take to change a lightbulb?" Well, in Gatekeeper\'s case it apparently costs £30 to replace one ( honestly, we have the email ) and just as much to remove a left behind coffee mug from the property!! ( yes, we have the email about that too). As they are so keen to display pictures of themselves with D
avid Cameron on their website, we have also written to him too to let him know just what sort of an organisation he has operating in his constituency.
Finally, it\'s very noticeable that all the "positive" comments on this review site are short, with bland comments, lacking in detail and specifics and usually are full of praise for a named individual. The "negative" comments are much longer and give specific detail with recurring themes. Mmmmmm....funny that, well make your own mind up.....