We decided to use Findahome primarily due to the cost savings. We chose the £399 + VAT fixed price option and our only worry was that the level of service might be sub-standard as a result. However, our fears proved to be groundless as the staff were professional and efficient throughout the sales process. We were particularly impressed with the speed of answering calls to the office - we never had to wait ages to speak to a member of staff. Some other agents operating locally could learn a lot from this approach.