Jun 13,2013
By: 'Angry Tenant'
Jun 13,2013
4 people found
this helpful
I have never bothered to write a review for an estate agent before - but I felt strongly compelled to so that I could express my disappointment, dissatisfaction and general dislike of this god awful estate agent. Harringtons are, in my view, an embarrassment to the profession and an embodiment of the stereotypical estate agency that everyone hates.

Essentially - they either lied to us about the essential terms of our agreement or simply didn\'t know them, incorrectly drafted our paperwork - didn\'t even bother to get our names right, seemingly tried to trick us into signing paperwork containing new terms we hadn\'t agreed, failed to properly answer our letters, and generally failed at everything they were required to do.

Avoid this estate agency like the plague. The staff are wholly incompetent.
What agent could do to change your mind?
The list of things would be longer than this box allows but essentially - not lied when agreeing the tenancy, admitted their error, provide compensation for our losses due to THEIR error, better more efficient staff instead of a girl who appeared to be fresh out of school and completely incompetent, answered our letters, not harrassed us from the minute we moved in.... the list is endless.
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By: Harringtons Lettings
Jun 20, 2013
Dear Angry Tenant

Thank you for your review. We are very sorry that you have had a negative experience with Harringtons Lettings.

As for your comment about adding new terms to our contract this is not the case. Our contract has been approved by the Trading Standards and cannot be amended in any way. As for spelling your names wrong, we do apologise, it was not done intentionally.

We take negative comments extremely seriously and therefore we would like to ask you to contact the administration department directly on 01273 749 169 and speak to Jade Sheffield, who will be more then happy to discuss and try to resolve these issues with you.

All the best,

Harringtons Lettings

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Harringtons Lettings

109 Western Road Hove
Brighton and Hove

01273 724000

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Branch - Hove, BN3