Absolutely disguisted with the way we have been treated by Walton Robinson over the past 2 years of letting out property. Simple maintenance issues were not addressed for months and more serious issues such as a faulty fire alarm were also dismissed for weeks. A very serious damp problem which made the property unliveable was not sorted for months on end with no compensation offered. I would advise all students to avoid this letting agent as we were treated unfairly and with no respect, despite the overall £70,000 we paid on rent as a house. Completely tainted the experience of having our own house as the service was that bad. STAY AWAY FROM THIS AGENT.
What agent could do to change your mind?
Acted on simple maintenance issues and provided a decent service!