Awful service! Getting the deposit back for our property was made as difficult as possible, the man that we dealt with was rude and inconsiderate, arranging viewings without our permission and turning up late. On TWO occasions strangers let themselves into the house upon him instruction because he was late whilst I was in the shower! I believe there are a lot of illegal going ons here. Also when originally viewing the property, the agent was late and did not let us know, or apologise and had poor knowledge of the property. one was in a very shoddy state, I only assume the current tenant was not aware of the viewing. I\'ve heard the same thing from much of Frome. This agency needs to be closed down! DO NOT RENT WITH LETTINGS R US!