Robert handled the purchase procedure for our flat in an extremely professional and helpful manner. As we were first-time property buyers, he guided us through the process and kept us informed at each step. He was easy to deal with and very responsive to e-mails and text messages. His willingness to go the extra mile ensured that the process went smoothly, from the first viewing to the completion and key handover. It was a pleasure to work with him and we would certainly look to work with him again in the future.