Jun 08,2013
By: 'Thomas'
Jun 08,2013
1 people found
this helpful
I came to foxwood to view a 1 bedroom flat, I spoke to a lady with poor English and poor phone manners. When a viewing was set up I arrived in the area only to be called 30 minutes before the viewing to say its cancelled, so I set another viewing for the following week only to have the letting agent not show up, after 15 minutes of waiting I called there office to find I was dealing with the same woman who\'s response was...... well I put it on the calendar. This company is a joke and so are the people working there. If you want a stress free move DONT USE FOXWOOD.
What agent could do to change your mind?
Keep there appointments, and don\'t leave possible tenants outside property\'s without even telling us that there not coming.
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Was this helpful? Yes
By: Tom Wyers
Oct 01, 2013
Dear Reviewer

We did have other prospective customers with similar concerns, and although she was a lovely lady she did not last for very long. Her English was much better in person/ when interviewing than on the phone. As previously mentioned she is no longer with us (although we wish her the best in all her future endeavors), and we are much happier with the staff we have now and we believe you would be too. Apologies for your concern.

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Foxwood Residential Ltd

33 Lower Addiscombe Road, Croydon

0208 604 1300

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