Clare\'s telephone mannerism is so professional and very friendly at the same time. A good listener who clearly understood my needs and promptly returned the call as promised with good results. Even when I confirmed to her I decided against her offer, she took it in a graceful way that left no doubt on mind I would love to deal with her again if the opportunity arises. That opportunity came earlier than expected and my initial thoughts were confirmed in actually meeting Clare during viewing and subsequently putting the paperwork together. Her friendly personal touch and knowledge of her work just makes it so easy to deal with her.