Having been using the service for a year, I would never go back to this agent again.
First of all the rent of my room suddenly went up by 10pw higher than the stated one. I was new in town and I didn\'t have time so I had to settle down quickly and accepted the room. One of the staff there told me I could move out after 6 months or more and only had to pay a small amount. And when I wanted to move out a few months earlier than my 1 year contract, the manager told me I need to find a replacement, otherwise I would still have to keep paying rent (!?).
The customer service was quite terrible as well. When I signed the contract I asked the staff if she could scan the contract so I can read it on the computer she refused without ridiculous reasons like other agents may steal the contract and the scanner didn\'t work. The property had a lot of problems and it took them a week to fix, there was a time the internet modem broke and it took them a month to fix it.
Listen to me, don\'t ever go to this agent.