We read the bad reviews of D&G and chose to ignore them as the flat was perfect for what we were looking for. Thank god we have a great landlorf beacsue the letting agents have been more than useless.
It takes at least 3 emails, 5 phonecalls and 3 days to hear back from anyone here, on the smallest issue. If they don\'t know something they just don\'t get back to you full stop. They generally just make stuff up, and support the bad reputationt hat estate agents have.
We have been emailed to say our rent is overdue and that we are going to get charged, however we have not been provided any bank details to set up a direct debit and despite calling the agent who sent the email several times to pay over the phone they have still not returned our calls.
Our langdlord has found them utterly useless from his side to and will not be using them again.
I have rented housed for the last 10 years and never come accross any as incompetent as these guys.