Jun 05,2013
By: 'Annoyed buyer'
Jun 05,2013
3 people found
this helpful
Extremely disappointed with this agency. I would not recommend RSK to anyone.
My wife and I made an offer on a house. As we were about to exchange contracts, the buyer pulled out asking for yet more money (potentially under the table). The agency was not supportive whatsoever, and I even wonder if they were not the instigators of this. The agency has constantly been covering the numerous vendor\'s lies. Even after we pulled out, it was clear RSK could not care less.
That\'s what I call pretty poor service.
Was this helpful? Yes
By: RSK Northfields
Jul 03, 2013
As we do not experience complaints from buyers and sellers we know which transaction this comment relates to. As the Agent we are sometimes put in a difficult position by our vendors instructions as was the case in this instance. We worked very hard to try and keep this transaction together and ultimately this buyer withdrew because unfortunately they were unable to pay the market price for the house. Whilst we try to be as fair as possible to the buyers ultimately our role is to get the vendor the best possible price in the market. The house has been sold for a substantially higher figure. We take this comment seriously and we will be in touch with the party concerned.

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Robertson Smith & Kempson

118 Northfield Avenue Northfields, London
Greater London
W13 9RT

020 8810 1213

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