The agency is horrid, i made several complaints in which not one was dealt with or answered, the bond is impossible to get back, the agency are all for the landlord/landlady and not the tenant. NO assistance or help is given by the agency. No % wear and tear is applied when asking for the bond back. They tell lies lies lies and do not take the original inventory into consideration. I WOULD NEVER RENT VIA HEADWAY AGAIN, they need closing down
What agent could do to change your mind?
EVERYTHING OR DO SOMETHING they are disgusting.