Due to a mistake from their referencing agency and poor communication with the landlord - we lost our first pick place. Their claim was that i failed the reference to which i could have given them a UK guarantor...but because of their poor communication the landlord decided not to go with us.
What annoyed me the most about the scenario was that the agent made no headway to chase up the mistake made by their referencing agency - waiting instead for myself to do the running around for them.
The last straw was the amount of time the whole process took. because of them we lost three precious weeks in house hunting...
What agent could do to change your mind?
i will never set foot into this agent again, even if they have the perfect place. I lost money dealing with them.
I pray for them that they learn from this experience and at least step up their game.
I am now dealing with a new agent....got a property too...