Sansome & George
Mortimer, Reading, RG7
3.9/5, 11 reviews
73% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features


“Absolutely terrible customer service. As I walked into the mortimer ......”

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Jul 20,2010
Minithumbdown
By: 'Angry'
Jul 20,2010
0 people found
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Absolutely terrible customer service. As I walked into the mortimer office, neither of the two people in the office acknowledged me. I tried to arrange a viewing and was told that they just needed to make a call. I did not hear anything and called again to leave my details. Again, did not hear anything. So I went back to the office in person. It was then that I learnt that the very unhelpful, miserable man that was dealing with me was the PRINCIPLE OF THE COMPANY! When I asked why he had not called he replied in a very sarcastic manner, "if i've got anything to call you about then I will!" I've dealt with many estate agents before and I can honestly say I have never met anyone so unhelpful, miserable and rude. Would suggest anyone looking for properties gives this estate agent a wide berth!
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Opening Hours
Address

Sansome & George
1 Aborn Parade 45 West End Road
Mortimer Common,Reading
Berkshire
RG7 3TQ
01189331773

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £322,500 £650,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 0 4 0 3 0 0 2
Areas covered
  • RG7
  • Mortimer
  • Spencers Wood
  • Burghfield Common
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS Move With Us
Latest Properties

No Properties

“As first time buyers of a property being sold by ......”

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Feb 23,2016
Minithumbup
By: 'Sarah'
Feb 23,2016
0 people found
this helpful
As first time buyers of a property being sold by Samson and George, my partner and I had a very positive experience with the sellers agent, Nicholas Smirthwaite. Nick was always professional, friendly, and gave sound advice throughout the whole process. We never felt like ...
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Comment on agent fees
I think Nick earns his fees.
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“It took 12 months to sell my house but at all ......”

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Jul 22,2014
Minithumbup
By: 'Pauline'
Jul 22,2014
0 people found
this helpful
It took 12 months to sell my house but at all times Nick was very kind and helpful. He remained positive when I felt negative and managed to cheer me up when I thought that the house would never sell. He never once pressurized me and ...
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Comment on agent fees
No one likes paying stamp duty or estate agent fees but in my case it took such a long time that Nick earned his fees!!!!!!
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“I don't write reviews very often and I never thought ......”

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Jun 13,2014
Minithumbup
By: 'Julie'
Jun 13,2014
1 people found
this helpful
I don't write reviews very often and I never thought I would be writing a very positive one about an estate agent. I have to say that the whole experience was positive. Any hitches were instantly resolved and he went the extra mile to keep ...
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“Our apprehensions about selling our house were soon dismissed after ......”

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Jun 02,2014
Minithumbup
By: 'Impressed'
Jun 02,2014
0 people found
this helpful
Our apprehensions about selling our house were soon dismissed after meeting with Nicholas Smirthwaite. We were right to be positive. I can't believe we are saying this about an Estate Agent, but he has been nothing but outstanding. He was always punctual for the viewings, ...
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“I'm not a fan of Estate Agents. I think I ......”

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May 28,2014
Minithumbup
By: 'A'
May 28,2014
0 people found
this helpful
I'm not a fan of Estate Agents. I think I have most people's attitude that it's a lot of money for what? But let me tell you of our experience with the sale of our house in Burghfield Common. It went onto the market in 2012 ...
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“Simply the best!I have just moved into a new ......”

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May 27,2014
Minithumbup
By: 'Maria'
May 27,2014
0 people found
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Simply the best! I have just moved into a new house in Mortimer after a searching for almost a year. Throughout that year I have been dealing with Nick Smirthwaite - not only has he helped me find the 'right house' but he also helped ...
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“Having just bought through Sansome and George Mortimer, we found ......”

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May 26,2014
Minithumbup
By: 'Caroline'
May 26,2014
0 people found
this helpful
Having just bought through Sansome and George Mortimer, we found the agents there (in particular, Nick) to be friendly, courteous, and very helpful. While we were looking for a new house, they kept us posted as to properties they thought we would be interested in. ...
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“Very professional service from start to end. Always sorted out ......”

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Mar 02,2014
Minithumbup
By: 'Jackie'
Mar 02,2014
0 people found
this helpful
Very professional service from start to end. Always sorted out any problems very promptly and worked hard on behalf of the tenant. Very amiable staff who paid attention to detail and had a practical and realistic approach. Would recommend the Mortimer Branch to all those ...
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“Do not touch them !!!! Instructed them to sell our house ......”

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Oct 20,2013
Minithumbdown
By: 'Vicky'
Oct 20,2013
0 people found
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Do not touch them !!!! Instructed them to sell our house in July - over promised but under delivered , managed to produce one unprofessional external photo of our property in four months but no floor plan - persuaded us to sell it for £30 k under their ...
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“Absolutely disappointed with the very poor service in the Mortimer ......”

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Feb 10,2012
Minithumbdown
By: 'Time'
Feb 10,2012
1 people found
this helpful
Absolutely disappointed with the very poor service in the Mortimer office, the man roger who dealt with us was rude and very unprofessional .when we had the viewing he knew nothing about the property, he said they would phone the landlord for answers and phone ...
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What agent could do to change your mind?
Do his job and try to sell us a property like he should, find out all information about a property before trying to rent it.
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“Absolutely terrible customer service. As I walked into the mortimer ......”

Share on :
Jul 20,2010
Minithumbdown
By: 'Angry'
Jul 20,2010
0 people found
this helpful
Absolutely terrible customer service. As I walked into the mortimer office, neither of the two people in the office acknowledged me. I tried to arrange a viewing and was told that they just needed to make a call. I did not hear anything and called ...
read full review
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No fees information available
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Last updated at 3:08 PM 23/02/2016 by Nicholas Smirthwaite

Awards won by Sansome & George, Reading RG7 3TQ



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