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Jun 03,2013
By: 'feeling trapped'
Jun 03,2013
6 people found
this helpful
I will never advise anyone to rent a property that is advertised to let by You-rent.

This is the most unprofessional, criminal estate agent I have ever dealt with. They are rude and incompetent. I have been renting properties for over 7 years now and never came across such an awful estate agent.

Right from the start they were a pain and hassle to deal with: Disorganized, decisions made and at last minute being over turned by who seems to be hungry for power claiming to be part of management but yet so inefficient.
Anne-Marie proving to be the rudest of the lot.

I will never encourage anyone to rent through them. All they are interested in is to take your hard earned cash for their exorbitant prices then leave you in the lurch.

Please, take my advice, run as far as possible from Anne-Marie and the crew.
What agent could do to change your mind?
=> be more professional in their actions => understand the tenant\'s frustrations => they are stated in my contract as acting on the behalf of the Landlord but now are saying they are not agents to the Landlord => anne-marie especially is very rude and disrespectful they pass on your personal details in to 3rd parties and when confronted, clearly states they do not care
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Was this helpful? Yes
By: You-rent
Jun 06, 2013
Dear feeling trapped. I have read your review and am a little concerned as you claim to have rented from us for 7 years. This is impossible as we have not been trading that long. Are you really a tenant.

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You-Rent Residential Lettings

Lismore House 28B Wilton Road Reading
RG30 2SS

0118 907 2025

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