Jun 01,2013
Ryan Morgan
By: 'Murat'
Jun 01,2013
1 people found
this helpful
I just find this website now . i wish that I find it before i dealt with this company David St James

I rented a flat through them last year and it was biggest mistake of my life

Rude aggressive staff - no one ever returned my calls in the entire time I had dealings with them. Very unprofessional. Bunch of sharks. Don\'t ever pay them a deposit of any kind - they will try everything that they can to keep it. Ryan Morgan should be a politician - he will lie and lie to your face so much that he even believes himself.

Thank God I dont have to deal with this cowboy company anymore. Disgusting people stay away from them. Dont believe the good reviews here. nobody would give these 5* never ever. they are even paid for so its obviously David St James write themselves
Was this helpful? Yes
By: DavidStJames Ltd
Jul 23, 2013
Dear Reviewer

Further to our response to your review (above) dated 6th June 2013, we have not been contacted by you or have received any correspondence from anyone matching your description of events. We therefore have no choice but to either think that your complaint has now been resolved or this review was a fake from the start. We have had many reviews added on this site from competitors and they all seem to be written in a similar fashion, using the same words and are almost duplicates of each other. We hope this was not one of them.

If your query still remains outstanding please do not hesitate to contact us.

Kind regards

DavidStJames Ltd
By: DavidStJames Ltd
Jun 06, 2013
Dear Reviewer We are sorry to read of your disappointment in our service. We want to look into the matter to investigate this further. If you could please forward your complaint to our customer service department (customerservices@davidstjames.co.uk) we assure you this will be looked into in detail. Whilst we pride ourselves on caring for our customers at all stages of a tenancy, it's clear you are unhappy and that truly does matter to us. If we fell short we want to know about it and ensure it never happens again. And if possible we want to try and remedy the problem with you. Please be assured that all customers are important to us: we do review feedback from both tenants and landlords alike. And we wish to reassure you that we do not adopt an approach of 'money matters first.' We look forward to hearing from you. Kind regards DavidStJames Ltd

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David St James

447 Roman Road Bow Tower Hamlets, London
Greater London
E3 5LX

0208 980 8172

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