May 31,2013
By: 'ExtremelyUnimpressed'
May 31,2013
2 people found
this helpful
Having had dealings with Chancellors as both a vendor and a buyer I am firmly of the opinion that they the WORST estate agent around, how they keep trading is beyond me. As a seller my house was on the market with them for 6mths last year, and right from the start they were a nightmare. They never gave us a contract, their idea of a valuation consisted of the manager asking \'how much do you want for it?\' - ermmm, I don\'t know, I\'m not an estate agent!!!!!, house not going on the market straight away after claiming they had no copies of ID documents, saying we had not presented them, even though myself and my daughter stood there and watched them do it, phone calls not being returned, house disappearing off their website and rightmove, which they never noticed, no explanation given. Very few viewings, and the ones we did get were massively inappropriate - hello! Why would an 80yr old who could barely walk want a 3 floored townhouse? No offers were ever made, the only advice we were given was to reduce price. I returned a missed call from them regarding a viewing and they had no idea who I was despite them only having called 5mins before, they left the keys to property INSIDE the house following a viewing, rarely returned phone calls and were generally useless the whole time! We moved agents and have just sold for only slightly less than the asking price, no problem.
As a buyer, so far, at least five house\'s that they have advertised that ive asked to view are no longer for sale despite there being nothing to say this on the advert leaving me wasting time looking at houses that I can\'t have, their reason? Apparently they are protecting the clients!!! How exactly? By not telling anybody the house is sold? Or does it just look better that you have lots of houses advertised, it\'s ok, you can\'t buy any of them, but look our windows are full of pretty pictures!!!!! I\'ve being trying to arrange a viewing but have been told they can\'t get hold of the vendor - what? for 3 days?
I\'m dreading having to deal with them again as they are truly appalling!!!!! AVOID LIKE THE PLAGUE!!!!!! I thought it might be localised to one branch, but I\'ve had to deal with 3 different branches and they are all the same. AWFUL!!!!!
What agent could do to change your mind?
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Black Bourton Road Carterton
OX18 3DN

01993 841402

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