Purfect Properties Ltd
Aylesbury, HP20
3.8/5, 36 reviews
69% recommended
100% sales valuation accuracy
93% sales fee satisfaction



Property Features


“My son used Purfect Properties to let his house while ......”

Share on :
Jul 15,2010
Minithumbdown
By: 'Unhappy'
Jul 15,2010
3 people found
this helpful
My son used Purfect Properties to let his house while he was travelling.This was not a successful arangement, due to late payment of rent to my sons bank account by PP. The payments were due each month, but on very few occasions were they paid on time. The payments were erratically paid and it was next to impossible to tie payments up with the month they were due. When we requested a statement listing amounts paid and what it related to, PP were unable to provide one.
The commision charged by PP increased twice without any notice. We were constantaly ringing and writing to PP chasing payments, occasionally the office lady would answer the phone but was unable to help apart from passing on messages. But on the whole Derek Hall from PP ignored my attempts to make contact. I rang him so often that my phone provider made his number a "Freinds and Family" number. When the final tenant left the house after setting fire to it, we had difficultly getting the deposit returned, he spun a story about the deposit being held by a third party, when in fact he held the deposit all the time. Matters were only resloved after court action was instigated and then only at the very last minute. From the start to the finish of the problem it was seven months. From my experience I would not touch this company with a barge pole. I was unable to find PP registered with any professional bodies, therefore making it difficult to get any assistance. The whole affair was very stressful.
Was this helpful? Yes
By: Tina Turner
Jan 22, 2011
Hi I would like to express that your comment is not isolated and I would like to let everyone know before you decide to use this company some of the things that I have had to put up with
The service that I have received from Purfect Property since I signed the tenancy agreement has been nothing short of ridiculous. Whilst viewing the property I pointed out a number of issues with the property to Mr Hall and at that meeting he agreed to put all of the damages and problems correct before my family and I moved in to the house.

On the 18th Nov, 3 days after my tenancy commenced I arranged to meet with Mr Hall at the property so that I could sign the final documentation and pick up the remainder of the keys. When I arrived I found that none of the agreed work had been completed and the house was not ready for habitation. The house was dirty, untidy and in a state of disrepair also Mr Hall did not issue me with a complete set of keys.. My main concern was that my tenancy had already started and I could not move into the house. I expressed my displeasure to Mr Hall and asked him to have all of the problems sorted out during the forthcoming weekend and that I would return to the house on the following Monday to drop off some of my personal belongings.

I returned to the house on the following Tuesday to find that none of the work had been done. I then spoke to Mr Hall and expressed my displeasure once again and told him that I now had to delay my family moving into the property until the house was ready. As a result I rearranged my removals for 29th Nov 2010

On 29th Nov 2010 my furniture arrived at the property and the removal company started to put it into the house. Whilst doing so, when the items for the kitchen arrived, we could not put the things away because the kitchen was dirty and my wife had to start cleaning whilst the removals were moving in.

This had now caused my family some unnecessary distress and wondered what else we were going to find. After a long day of unpacking I decided to have a look around the house to see what else was still damaged and or dirty. After a thorough look around I found the following.
'

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Purfect Properties Ltd
13a Temple Street
Aylesbury
Buckinghamshire
HP20 2RN
01296 331616

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 93% £227,000 £450,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 4 0 3 16 0 4 1 2 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Smooth transaction and genuine person...”

Share on :
Nov 02,2022
Minithumbup
Derek
By: 'Paula'
Nov 02,2022
0 people found
this helpful
Such a genuine person to deal with and really helped speed up our purchase. At such a stressful time it was lovely to be greeted with a smile and feel like we were being looked after....
read full review
Was this helpful? Yes

“Perfect properties done a wonderful job of se......”

Share on :
Sep 07,2022
Minithumbup
Derek
By: 'Darren'
Sep 07,2022
0 people found
this helpful
Perfect properties done a wonderful job of selling my house and would recommend them to anyone Derek was so professional and friendly...
read full review
Was this helpful? Yes

“Trustworthy & Purfect Company in Bucks !...”

Share on :
May 23,2022
Minithumbup
Derek
By: 'Sanjay Bhandari'
May 23,2022
0 people found
this helpful
We have used Purfect Properties Ltd to buy our first home. The Managing Director Mr. Derek Hall is a brilliant and professional gentleman. He has always supported and explained to us adequately and taken all the necessary steps during the buying process. His advice helps ...
read full review
Was this helpful? Yes

“Derek is a great estate agent...”

Share on :
May 15,2022
Minithumbup
Derek
By: 'Jon and Sarah'
May 15,2022
1 people found
this helpful
Derek was a great estate agent we had help though out your selling experience he sold both of our houses in record time and he kept us informed step by step and made us reassured you could speak to him very easily we will be ...
read full review
Was this helpful? Yes

“Above and Beyond...”

Share on :
Apr 10,2022
Minithumbup
Derek
By: 'Nicky'
Apr 10,2022
0 people found
this helpful
I would highly recommend Purfect Properties to any one looking for an Estate Agent. They went above and beyond with my recent house sale, I cant thank them enough....
read full review
Was this helpful? Yes

“We bought our first home from Derek and four ......”

Share on :
Apr 07,2022
Minithumbup
Derek
By: 'Hannah'
Apr 07,2022
0 people found
this helpful
We bought our first home from Derek and four years later, we sold it with him! Purfect Properties is a small, family run business, offering a personal, hands-on experience. Derek knew our property inside and out, and conducted every single viewing. An expert in his ...
read full review
Was this helpful? Yes

“Derek Hall is a highly experienced and dedica......”

Share on :
Jul 12,2021
Minithumbup
Derek
By: 'John'
Jul 12,2021
0 people found
this helpful
Derek Hall is a highly experienced and dedicated estate agent who understands the dynamics of the real estate market and conducts business in a professional and articulate manner....
read full review
Was this helpful? Yes

“Purfect properties and Derek have been absolu......”

Share on :
Jul 06,2021
Minithumbup
Derek
By: 'A J Jackson'
Jul 06,2021
0 people found
this helpful
Purfect properties and Derek have been absolutely amazing through our sale. He has supported us through all the different problems. He was always on the phone when needed....
read full review
Was this helpful? Yes

“Superb Agent - Highly Recommend...”

Share on :
Mar 04,2021
Minithumbup
Derek
By: 'Achilleas'
Mar 04,2021
0 people found
this helpful
Purfect Properties were awesome. They managed to successfully negotiate the sale of my property within 24 hours of the listing going live, and Derek's tenacity ensured the sale and purchase both progressed as quickly as possible depsite the inevitable challenges with such a complicated process. Purfect ...
read full review
Was this helpful? Yes

“I brought my new property through perfect pro......”

Share on :
Feb 28,2021
Minithumbup
Derek
By: 'Woodley'
Feb 28,2021
0 people found
this helpful
I brought my new property through perfect properties and with the owner Derek doing the introductions. The professionalism and individual service that was offered from the initial visit was great. Unfortunately the chain was very tricky and if it was not for Derek chasing solicitors ...
read full review
Was this helpful? Yes

“Purfect Properties have been a perfect choice......”

Share on :
Sep 17,2020
Minithumbup
Derek
By: 'Pierre'
Sep 17,2020
1 people found
this helpful
Purfect Properties have been a perfect choice of Estate Agent. Not only did they sell our home and getting the house ready for sale but they also helped greatly in moving us to our current home. Derek Hall should be very proud of the staff ...
read full review
Was this helpful? Yes

“purfect properties sold my house in 1 day.der......”

Share on :
Aug 24,2020
Minithumbup
Derek
By: 'Mr'
Aug 24,2020
0 people found
this helpful
purfect properties sold my house in 1 day.derrick was a pleasant and very understanding all the through the process.we allways were chasing the solicitors to no avail but Derrick chased and chased.i would like to that him so much as he took all ...
read full review
Was this helpful? Yes

“My partner and I purchased our first home thr......”

Share on :
Jul 08,2020
Minithumbup
Derek
By: 'Victoria'
Jul 08,2020
0 people found
this helpful
My partner and I purchased our first home through Derek at Purfect Properties. Derek talked us through the offer process and ensured we got a deal we were happy with. He was always available to visit the property with us on numerous occasions and nothing ...
read full review
Was this helpful? Yes

“Thank you...”

Share on :
Jul 07,2020
Minithumbup
Derek
By: 'Nicole'
Jul 07,2020
0 people found
this helpful
So we brought our house my first house with Derek, I can not thank him enough, I started looking at houses not really knowing much at all! He was so hopeful always went that extra mile to help and give advice, I felt like I ...
read full review
Was this helpful? Yes

“My property was valued by a number of estate ......”

Share on :
Mar 10,2020
Minithumbup
Derek
By: 'M'
Mar 10,2020
0 people found
this helpful
My property was valued by a number of estate agents and I found that Derek at Purfect Properties gave me the best advice and made the process clear to me as I had last sold a property 21 years ago. Throughout the process Derek was very ...
read full review
Was this helpful? Yes

“Highly recommend...”

Share on :
May 30,2019
Minithumbup
Derek
By: 'Mr'
May 30,2019
0 people found
this helpful
Fantastic agent, highly recommend, beat all my other written quotes of fee's and offered everything that the most expensive agent was offering me (Connell's what a joke). Sold my house within 2 weeks of coming on to the market, so far so good 👍 from me and ...
read full review
Comment on agent fees
Excellent, great value for your money.
Was this helpful? Yes

“poor agent...”

Share on :
Sep 24,2018
Minithumbdown
Derek
By: 'browning'
Sep 24,2018
4 people found
this helpful
turned up late twice, smelling of drink, falling asleep leaning on my worktops, poor photos, people turned up without me knowing , thus questioning him going in to my property if I wasn't there, lost key fob. never giving regular updates...
read full review
Comment on agent fees
poor
Was this helpful? Yes

“Vendor...”

Share on :
Jun 05,2018
Minithumbup
By: 'Kim'
Jun 05,2018
0 people found
this helpful
Perfect properties sold our house in one day. Derek did exactly what he said he would do and he knew the market so well. If we needed any advice Derek and Josh were always willing to help. They are simply brilliant. Stan and Kim Rickard....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“If you see a name Derek John Hall, stay a ......”

Share on :
Dec 22,2017
Minithumbdown
Derek
By: 'Customer'
Dec 22,2017
3 people found
this helpful
If you see a name Derek John Hall, stay a mile away. This guy is a liar and will take and keep your money, but you will never get your money back. He is exploiting his clients because he can, a complete cowboy. Check companies ...
read full review
Comment on agent fees
Cowboys
Was this helpful? Yes
By: Customer
Apr 06, 2018
View all comments (1)
I concur with the comment regarding Derek of Purfect Property in Aylesbury, Bucks He is extremely overbearing, he insists knowing you what you should take. Look & think VERY carefully at what you are shown & the con's as much as the pro's.. He is untruthful & is not honest about defects in the properties he handles or his charges. He attempts to bulldoze you into taking what he shows you & is totally money oriented. He ignores what you say. ...

“Mr * is a man who cannot be trusted with your ......”

Share on :
Aug 16,2017
Minithumbdown
Derek
By: 'The'
Aug 16,2017
5 people found
this helpful
Mr * is a man who cannot be trusted with your money!!! My wife and I engaged him as the letting agent of a flat we own and as so many other people have found, he fails to keep proper records, fails to pay rent on ...
read full review
Comment on agent fees
The only comment I can make is that he didn't do his job to earn what he was paid.
Was this helpful? Yes
By: Karen Flynn
Feb 01, 2020
View all comments (1)
I would agree with every sentiment above. As a landlord I have had to beg to be paid my rent - always a pathetic excuse. I ve given him notice and the pathetic little man is ignoring my recorded delivery letters. I have now instructed a legal team as I cannot wait two years for an outcome. My advice if you are already booked in - check every bill for authenticity - phone numbers , email addresses etc ...

“I would not deal with this company again if someone ......”

Share on :
Sep 24,2013
Minithumbdown
Derek
By: 'Emma1'
Sep 24,2013
9 people found
this helpful
I would not deal with this company again if someone paid me a million pounds to do so. Derek Hall is a cowboy who does not abide by the rules and regulations set in place to protect a tenant. He did not place my deposit ...
read full review
Was this helpful? Yes

“We originally purchased the property through Purfect Properties around a ......”

Share on :
Apr 20,2012
Minithumbup
By: 'Tony'
Apr 20,2012
2 people found
this helpful
We originally purchased the property through Purfect Properties around a year and a half ago. Our intension was to relocate to Aylesbury from London, where we currently live. The Purchase went very smoothly and the service we received was outstanding. Everyone in the office was ...
read full review
Was this helpful? Yes

“I have known Derek for going on 9 years now. He ......”

Share on :
Jan 10,2012
Minithumbup
Derek
By: 'Sparky'
Jan 10,2012
0 people found
this helpful
I have known Derek for going on 9 years now. He has sold my last three houses for me and every sale has gone like clockwork. He has always kept me up to speed on everything which is going on and done everything within his power ...
read full review
Was this helpful? Yes

“My wife and I have been letting our property through ......”

Share on :
Nov 02,2011
Minithumbup
Derek
By: 'M'
Nov 02,2011
0 people found
this helpful
My wife and I have been letting our property through Purfect Properties for a number of years now. We went down the route of letting as I was posted overseas with work and when we left the market was not working from a seller's perspective. ...
read full review
Was this helpful? Yes

“Purfect Properties recently sold my shared ownership house for me. ......”

Share on :
Oct 14,2011
Minithumbup
Derek
By: 'Olga'
Oct 14,2011
0 people found
this helpful
Purfect Properties recently sold my shared ownership house for me. As I am sure some of those who read this will be aware, this is not as straight forward as your average house sale. I knew that Purfect Properties were the agent to sell my ...
read full review
Was this helpful? Yes

“My brother and I recently sold our property through Purfect ......”

Share on :
Oct 10,2011
Minithumbup
By: 'Griffiths'
Oct 10,2011
0 people found
this helpful
My brother and I recently sold our property through Purfect Properties. We contacted them as we had noticed the For Sale board on one of our neighbours properties go from "For Sale" to "Sold" within 2 weeks of going up. We had just decided to look ...
read full review
Was this helpful? Yes

“Having read a review on Purfect Properties I find it ......”

Share on :
Oct 10,2011
Minithumbup
By: 'Dr'
Oct 10,2011
0 people found
this helpful
Having read a review on Purfect Properties I find it hard to believe that they have been written about the same company which I have been using for the past 6 years. Not only have I sold and purchased a number of properties through Purfect Properties ...
read full review
Was this helpful? Yes

“Having had my house on the market for a while ......”

Share on :
Sep 28,2011
Minithumbup
By: 'L'
Sep 28,2011
0 people found
this helpful
Having had my house on the market for a while with little interest, I contacted Purfect Properties for some help and advice, as my son knows one of the staff in the office. I thought I could have an informal chat and get some ideas ...
read full review
Was this helpful? Yes

“I am a doctor with NHS.I rented a property ......”

Share on :
Jul 12,2011
Minithumbdown
By: 'R'
Jul 12,2011
3 people found
this helpful
I am a doctor with NHS. I rented a property through Purfect Properties in August 2009.I left (ran out ??) the property in six months. Those were the darkest six months in my life. Above all its 18 months since I left the property I haven't got ...
read full review
Was this helpful? Yes

“I have been using Purfect Properties as my lettings agent ......”

Share on :
Jun 30,2011
Minithumbup
By: 'J.'
Jun 30,2011
0 people found
this helpful
I have been using Purfect Properties as my lettings agent for almost four years now and have to say that I am shocked by these comments. Purfect Properties have always, without fail, passed on what was due to me on time. Derek Hall has resolved ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Purfect Properties Ltd, Aylesbury HP20 2RN



Find the Best Agent to
Sell or Rent Your Home