This man is the manager of the lettings agency and he is the most horrid nastiest person you could ever deal with. He can do no wrong in his eyes and your always at fault. He lies and pretends he is busy when asked to provide the most simplest of details over the phone. He knows how to get you worked up and makes you very angry by his ignorance. I asked to file a complaint about him and I was told I can\'t since he is the manager, I took my case to the ombudsman.
Anyone and everyone please save yourself the hassle and don\'t use Wright Residential on Chillingham road in heaton newcastle. You will sorely regret ever doing business with this company.
What agent could do to change your mind?
Could have treat their customers with respect for a start.
Could decide to become truthful instead of lying.