The team were very helpful before the move into the house and then once we were settled.
It would have been nice to have had a few notes on how to work the appliances such as the boiler, showers, radiators as this has been (and still is) a trial and error process.
Lewis in particular helped a great deal when we had an emergency with the heating system which nearly exploded in the winter due to high pressure in the piping. They gave us the direct number of their supplied plumber despite ringing them quite late in the evening about the incident.
Overall Coopers have been non intrusive and trusting yet helpful to their tenants which is very respectful behaviour, so we thank them for this.