It was our first time renting a property through an agency, when we first came in to the branch Mark Sivell served us, he was very friendly and provided a lot of information and gave us recommendations in terms of what would be more suitable for us (we are a couple).
We did have some viewings and did go for a lovely flat in Leytonstone. The flat is just perfect, we are really happy living there.
In overall, everyone at the Leyton Branch were very helpful, polite and friendly. The process of renting through the agency was straight forward. We would definitely recommend the agency to friends and family.
Thank you all for your help.